Virtual power plant (VPP) platform profile

EnergyHub: the utility platform behind cross-device VPPs

How EnergyHub’s Edge DERMS runs thermostat, battery and EV programs for more than 240 utilities, and what its event data shows.

VPP Economics has no affiliation with, sponsorship from, or endorsement by any utility, aggregator, platform, or device maker named here.

The short answer

  • EnergyHub is the software many utilities use to run their own device programs. Its Edge DERMS (distributed energy resource management system) platform reports more than 240 utility clients, 2.6 million devices and about 3.5 GW of dispatchable flexible capacity (Business Wire).
  • It is the cross-device specialist. In 2025, 21 utilities on its platform ran programs combining two or more device types, such as thermostats, batteries and EVs, and it dispatched 3,140 events (EnergyHub).
  • Households rarely see the name. Customers enroll through their utility or device app; the utility sets program rules and pays incentives; EnergyHub’s software decides which devices respond and how.
  • It is moving beyond events. Dynamic load shaping kept device performance within 10% of a standard event while delivering 50% more flexibility in the third hour (EnergyHub).

Where EnergyHub fits

Highlighted boxes are the roles this company plays; the green bar shows where its programs sit from demand response to an orchestrated VPP.

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ROLE IN THE VALUE CHAINDevice makerBuilds the battery, EV,charger or thermostatAggregator / fleetAggregates some fleetsdirectly, such as ERCOTemergency thermostatsSoftware platformEdge DERMS: enrollment,forecasting and dispatchacross devicesUtility / retailerRuns the program or tariffand pays customersMarket / grid operatorBuys capacity, energy orgrid servicesWHO MAKES THE DISPATCH DECISIONThe utility sets the program; EnergyHub’s software chooses and dispatches devices within those rules.WHERE ENERGYHUB PROGRAMS SITEvent-based demand responseScheduled daily dispatchOrchestrated VPPOne-way signal, occasional eventsTwo-way, forecast, verified, market-facing
VPP Economics synthesis of EnergyHub and Leap.
3.5 GWDispatchable flexible capacity
2.6MDevices under management
3,140Events dispatched in 2025
38,300 MWhLoad shifted in 2025

What EnergyHub runs

EnergyHub, an Alarm.com subsidiary, sells utilities a platform for enrolling and dispatching customer devices. It runs the platform behind ConnectedSolutions in Massachusetts, which is now testing vehicle-to-grid with Eversource, National Grid, Sunrun and The Mobility House (Business Wire).

In 2025, seven of its utility clients each managed more than 100,000 enrolled devices, and the platform shifted more than 38,300 MWh of load. It also acquired Resideo’s grid services business, adding capacity-based demand response and market participation, and Bridge to Renewables, adding EV automaker integrations (EnergyHub).

Recent deployments show the range. Austin Energy added a bring-your-own-battery pilot to its multi-device VPP (EnergyHub). Colorado’s Platte River Power Authority plans a 39 MW VPP: 19 MW from customer devices by 2030 plus four 5 MW utility batteries (Utility Dive). Rivian EVs can now join EnergyHub’s managed charging programs (Utility Dive), and a partnership with Edo brings commercial buildings onto the same platform (Edo).

Selected EnergyHub program sizes

Megawatts (MW) of flexible capacity, company or utility reported

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0 MW50 MW100 MW150 MWOntario system peakJune 2025, load shed130 MWERCOT Emergency Responsethermostats, 2026109 MWPlatte River VPPtarget, by 203039 MW19 MW customer devices + 20 MW utility batteries
Sources: EnergyHub (Ontario), Leap (ERCOT, about 109 MW) and Utility Dive (Platte River target). Event results and targets are shown together for scale only.

Why the dispatch method matters

A standard demand response event asks every device to back off at once, and performance usually fades by the third hour as homes warm up or batteries drain. Dynamic load shaping staggers devices so the fleet holds a flatter, longer reduction. That is the kind of behavior a grid planner can count, and the reason utilities pay more attention to shape and duration than to enrolled-device totals.

For EV charging, EnergyHub reports cutting charging peaks by up to 50% with distribution-level optimization (EnergyHub). That is grid flexibility aimed at transformers and feeders, not just the system peak.

What it means for program design

Utilities

Cross-device programs under one roof

Running thermostats, batteries and EVs on one platform lets a utility count them toward one capacity target instead of three pilots.

Program managers

Ask for third-hour performance

Measure how much capacity holds through the whole event window, not just the first hour.

Aggregators

Integration, not competition

Device makers usually integrate with EnergyHub to reach utility programs rather than enrolling customers themselves.

Method and caveats

Figures are company-reported, checked October 15, 2026. EnergyHub’s own utility counts vary between releases (150 to 240+) depending on whether local power companies are included.

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